Shipping policy

Nationwide Plant Shipping Across Canada – Always Free!

Enjoy complimentary shipping to every corner of Canada, from bustling cities to remote rural areas, with no minimum order required. We proudly partner with trusted carriers like FedEx, Purolator, GLS, and UPS to ensure reliable, coast-to-coast delivery, all at no cost to you.

Order Processing Time

🕒 Orders are processed within 1-2 business days before shipment.

Cold-Weather Shipping Expertise

To safeguard your plants during Canada’s harsh winters, we use:

✅ Insulated recyclable packaging – Made from 100% sustainable materials to retain warmth.

✅ 72-hour heat packs – Strategically placed to maintain a stable temperature during transit.

✅ Weather-aware routing – Shipments are prioritized through regions with milder conditions when possible.

Transparent Delivery Timelines

While most orders arrive within 4-9 business days (excluding weekends to avoid warehouse delays), Western Canada (e.g., Alberta, British Columbia) may experience extended transit times during polar vortex events. Rest assured, we proactively monitor weather forecasts and adjust shipping schedules to protect your plants.

Zero-Compromise Packaging

Every plant is secured in custom-designed boxes featuring:

🌿 Snug-fit compartments to prevent movement.

🌿 Leak-proof layers for soil and root protection.

🌿 100% eco-friendly materials – compostable liners and recycled cardboard.

Your Plant’s Journey, Supported

Each order includes:

📝 Personalized care cards with species-specific tips for acclimating your plant post-shipping.

📬 Real-time tracking and SMS/email updates for full visibility.

❄️ Winter advisories – We’ll contact you directly if extreme temperatures require a delayed shipment.

Why Customers Trust Us:

✨ Free shipping + satisfaction guarantee – If cold weather impacts your plant’s health, we’ll replace it.

✨ Carbon-neutral delivery – All carriers offset emissions for eco-conscious shipping.

Note: In -30°C or colder conditions, shipments to affected regions may be paused. We prioritize plant safety over speed and will notify you promptly if delays occur.